What is the best Shopify backup app?
Last updated 26 August 2026
There is no single best Shopify backup app. StoreVault fits merchants who want flat pricing by catalogue size, a restore drill that proves the backup opens, and record-level undo. Rewind fits stores that want the oldest brand in the category and accept pricing by order volume. BackupMaster and TinyBackup fit stores comfortable with caps on orders or products. Filey fits stores that only need theme and CDN files.
Below is what each one charges, what it meters, and what its own merchants write in low reviews. Every number was read from the live listing on 26 August 2026, and every quote links to the review it came from.
The comparison
| App | Price, and what it meters | Rating | How you learn the backup works | Version history |
|---|---|---|---|---|
| StoreVault | Free, $9, $19, $39 a month, metered by catalogue size. Order volume never changes the bill. | New listing, no reviews yet | A drill re-reads stored copies, decrypts them and compares a sample with the live store, then emails the result - weekly on paid plans, monthly on Free, pass or fail. | 7 days on Free, 30 to 365 days on paid plans |
| Rewind Backups | From $19 a month, metered by orders: $19 up to 300 orders a month, $99 up to 600. | 4.2 of 5, 545 reviews (35 of them 1-2 stars) | Not stated on the listing | Not stated on the listing |
| BackupMaster Backups | $19, $39, $79 a month, metered by orders | 4.8 of 5, 108 reviews | Not stated on the listing | Not stated on the listing |
| TinyBackup | $11, $17, $33 a month, with caps on products and orders | 5.0 of 5, 53 reviews | Not stated on the listing | Not stated on the listing |
| Filey | Free, or $4.99 a month | 4.8 of 5, 212 reviews | Not stated on the listing | Files only, not store records |
“Not stated on the listing” means exactly that: we read the public listing and did not find the claim. It is not an accusation, and the app may well do it - ask the vendor before you decide.
What none of them restores in place, ours included: orders and customers. Shopify does not let an app recreate an order under its old identifier, so archives and exports are the honest answer. The full boundary is written out here.
What merchants write in the low reviews
Three complaints repeat across the category. They are worth reading before you pick anything, including us.
1. The restore turned out to need support, or ran all-or-nothing
“I learned it was not automatic and I needed to contact someone to do it”
Rewind Backups, 28 September 2025 - read it on the App Store
“You either restore ALL blog posts or none”
Rewind Backups, 24 April 2026 - read it on the App Store
How it works here: a restore is built and applied by the merchant, in the app, without writing to us. You pick the records, we show the exact change list before anything is written, and you approve it. Blogs and articles are a case where we are on the other side of the honest line: we back them up and export them, and we do not claim to write them back into the store at all.
2. The bill grew with the order count
“now I went over 1000 orders a month they want to x10 the price”
Rewind Backups, 2 May 2025 - read it on the App Store
“They more than doubled the price without any warning !!!”
Rewind Backups, 20 December 2025 - read it on the App Store
How it works here: the plan is metered by catalogue size, not by order volume, so a busy month does not change the bill. A store on 300 orders and the same store on 3,000 pay the same. Our pricing is here, and the free plan keeps the same restore machinery.
3. The backup silently was not happening
“We pay monthly fees and no backups are made”
Rewind Backups, 12 June 2022 - read it on the App Store
“it froze and did nothing after backing up 40 files out of a total of 1234”
Filey, 5 April 2023 - read it on the App Store
This is the failure we designed against first. A drill re-reads stored copies out of storage, decrypts them, compares a sample with the live store and emails you the result whether it passed or failed - so a backup that stopped working tells you itself instead of waiting for the day you need it. How the drill works. The app also says out loud when a run failed rather than showing an unchanged screen.
Four questions to ask any backup app
These are the questions we would ask a competitor, and they work on us too.
- Does it re-read what it stored, on a schedule, and send you the result? A backup nobody has ever read back is a promise, not a backup.
- Can you see, before an emergency, which record types it can write back and which it can only export?
- Can you restore one record yourself, see the exact change list first, and undo it afterwards - without opening a support ticket?
- What meters the bill: your catalogue, or your order volume? The second one grows on your best month.
When StoreVault is not the right choice
Three cases where we are the wrong answer, and saying so is cheaper for both of us than a refund.
You need orders written back into the store. Nobody on this platform can do that, and any app that implies otherwise is describing a new order with a new number. If that is your requirement, the answer is not a backup app.
You need enterprise paperwork or integrations. We hold no SOC 2 report and no certification programme; a store that needs a vendor questionnaire answered with audit numbers should pick a vendor that has them.
You need history from before you installed. A backup app covers you from the day it is installed, ours included. If the mistake already happened, no app can give you a copy it never took.
About these numbers
Prices, ratings and review counts were read from the live App Store listings on 26 August 2026, and each quoted review was opened and checked the same day. All of it drifts: check the listings yourself before you decide, and if you find something here that has gone stale, write to support@storevault.app and we will correct it.
A backup app covers you from the day it is installed, not from the day you need it. That is true of all of them, ours included - which is the main argument for picking one this week rather than after the accident.
StoreVault on the Shopify App Store - versioned backups of products, collections, content and themes, plus inventory levels on paid plans, with a plan shown before any restore writes.